OpenRich OpenRich Technology

OpenRich Technology

From scattered to integrated. From answering to acting.

Most companies do not lack tools. Their tools are scattered, their data is scattered, and so is responsibility. What we do is bring it together.

  • NTB-approved e-invoicing center
  • Established 2013
  • Seven product lines

An e-invoicing value-added center approved by the National Taxation Bureau

OpenRich is an e-invoicing value-added center approved by the National Taxation Bureau. We help companies adopt e-invoicing and connect it to POS, payments, orders, membership and back-office reporting.

That makes the transaction chain complete, from issuing an invoice through to managing the data. The qualification also underpins the trust we are given in business systems, store management and digital transformation work.

Seven product lines

From custom software, the seven-in-one business system, e-invoicing, POS and LINE@ customer engagement through to DonBaby AI Agent and DonBaby Account Manager — a complete service chain from front counter to back office.

  • Opendoor | Custom Software Development

    For companies whose processes off-the-shelf software cannot handle — so your know-how lives in the system rather than in a few people's heads.

  • OpenClever | Seven-in-One Cloud Business System

    Websites, e-commerce, retail, ERP, CRM, EIP and business intelligence in one system — turning POS into an engine for repeat business.

  • PayWay | E-invoicing & Transaction Integration

    Connects sales, collection, invoicing and back-office data, so e-invoicing is adopted in a compliant, stable and auditable way.

  • OpenBook | Social & Video Platform

    Carrying forward the spirit of the DonNet community, combining video, membership, points, merchant push, influencer commerce and cross-border retail.

  • DonMoneys Shopping | Our Own Store

    Connects membership, cart, payments, logistics, e-invoicing, customer service and points — and proves the process on our own products first.

  • Custom DonBaby AI Agent

    AI staffing built around a specific company's processes, departmental tasks and management rules — able to take an assignment, break it down, track it, keep records and report back.

  • DonBaby Account Manager | Omnichannel Service

    Brings Line, Facebook, Instagram, Email, Telegram, TikTok and website chat into one place, turning every inquiry into a trackable, convertible opportunity.

Five core values

  • Omnichannel integrationWherever the customer is, that is where you should be answering.
  • Running on dataEvery purchase becomes data you can analyze.
  • Automated follow-upThe customer journey broken into a trackable process.
  • Human–AI collaborationAI takes the repetitive work; people return to judgment and relationships.
  • Made to stickOnboarding, configuration, training and ongoing improvement are part of what we deliver.

Brand Identity

This site uses the DonBaby 2026 style theme (gold halo on black); brand assets follow DonMoneys Group guidelines.

Across industries

Our work spans government agencies, schools, the public sector, steel, shipping, telecommunications, food safety, aesthetic medicine, construction, biotechnology, law, property, livestock, restaurants, retail and chain stores.

  • 22Private-sector implementations
  • 18Government, education & public sector
  • 20Restaurant clients
  • 37Retail clients

See the full record

When a company has built websites and systems for government bodies, ERP and CRM for enterprises, POS and e-invoicing for restaurants and retail, and customer service for aesthetic medicine and biotech, it can understand a new client's language quickly.