Contact
Not sure which system to start with?
Some clients need AI customer service, some need POS, some need e-invoicing or custom software. We start by understanding your industry, size and the problem itself, then suggest the right product and process.
How to reach us
OpenRich Technology Co., Ltd. handles inquiries about Opendoor, OpenClever, OpenBook, DonMoneys Shopping, PayWay, DonBaby AI Agent and DonBaby Account Manager.
If you want to improve customer response, POS checkout, member retention, e-invoicing, custom systems, AI-driven sales follow-up or cross-platform messaging, please use the details below.
When you get in touch, it helps to describe the problem: which platforms your customer messages come from, roughly how many inquiries a day, whether you already have a LINE official account, whether you use POS, whether you need e-invoicing, whether you have a website or online store, whether you want AI to follow up proactively, and whether you need a custom process. This lets our sales team judge which product to start from.
We take the follow-up after first contact seriously. Most clients do not lack a need — they are unsure which system to start with. Some need AI customer service, some need POS, some need e-invoicing or custom software. We start by understanding your industry, size and the problem itself, then suggest the right product and process.
If you want messages never missed, store data made clear, e-invoicing made simpler, AI helping convert, and processes automated step by step, please contact us using the details below. From first inquiry through to implementation, we aim to turn digital tools into genuine revenue and efficiency.
Contact
Official contact details are below. Please state the purpose of your call and our operator will transfer you to the right department.
- Company
- 豐軒科技股份有限公司
- Telephone
- 07-8135131
- Fax
- 07-2134586
- Address
- 8F, No. 31, Tianhou St., Qianzhen Dist., Kaohsiung City, Taiwan
- Sales (toll-free)
- 0800-868-658
- Customer Support (toll-free)
- 0800-865-878
- Finance (toll-free)
- 0800-868-578
Which department to ask
Sales
New project inquiries, product briefings, business partnerships, strategic alliances and presentation arrangements.
Customer Support
Help for existing clients: usage questions, feature issues, fault reports, after-sales follow-up and service feedback.
Finance
Quotations, contract payments, invoices, payment status and confirmation of financial records.
Useful to describe beforehand
This lets our sales team judge which product to start from.
- Which platforms your messages come from, and roughly how many inquiries a day
- Whether you already have a LINE official account
- Whether you use POS, and whether you need e-invoicing
- Whether you have a website or online store
- Whether you want AI to follow up proactively
- Whether you need a custom process